Help Desk / Service Desk Management Solutions
One service desk solution does not fit all situations. Every organization has unique requirements based on their size, structure and level of complexity. That’s why we offer two award-winning choices to empower organizations with the ability to optimize productivity, slash costs and enhance overall support.
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| Numara® Track-It!®, the world’s most widely installed help desk software and asset management solution, is designed to help you put IT processes in place for the first time with a fully configured, out-of-the-box solution. This trial is a fully functional version of Numara Track-It! and all of its help desk and asset management capabilities. |
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| Numara® FootPrints®, offers unmatched flexibility and painless implementation that adapts to your environment whether you are formalizing your IT service management processes or you are fully embracing ITIL V3 to align IT with your business. This trial is a fully functional version of Numara FooPrints including all supported ITIL –based processes. |
IT Asset Management / Desktop Management Solutions
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| Successful asset management starts with understanding what you have. Numara Inventory Manager gives you complete visibility into your entire hardware and software asset inventory. |
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| Numara Deployment Manager gives you the ability to reliably control systems configuration, reducing the cost, risk, and labor typically associated with large or complex software deployments and OS deployments. |
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| Numara Patch Manager makes it easy to deploy and maintain a secure environment, allowing you to reduce prevention costs, security risks, and unplanned disruptions while maintaining IT asset compliance. |
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| Numara Remote Manager empowers you to address issues timely and cost-efficiently from wherever you are through robust remote desktop management. |
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| Numara Power Manager facilitates the adoption of green IT by enabling power policy creation and enforcement so you can recapture the 40% of IT energy spend consumed by idle devices. |
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| Numara Device Manager prevents data leakage and privacy breaches through effective device management and lockdown of unauthorized ports and devices. |
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| Numara Vulnerability Manager helps you execute IT asset vulnerability assesments and proactive vulnerability remediation to reduce risk, productivity loss, and security costs. |
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| Numara Compliance Manager enables you to ensure IT asset compliance and prevent costly and disruptive non-compliance issues. |
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