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Happy birthday Vista!
Ahh. Old enough for its first service pack...
If the imminent release of its first service pack
encourages businesses to trade up to Window Vista,
it could be a busy year for Microsoft's fledging OS.
We look at the common migration issues and the
available tools to help smooth the transition. |
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Keeping your customers happy
Measuring satisfaction with web surveys...
Are you a rising star in the eyes of your IT end
users, or is your reputation heading for the
dustbin? Here’s the easy way to find out if you’ve
put a smile on your customers’ faces.
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Solution spotlight
California Department Of Corrections (CDOC)
Log an IT support issue within CDOC and you could
well find your problem being resolved by an inmate!
Whilst Hollywood normally portrays prison work-life
as involving mundane tasks, these inmates are
invited to join its front-line IT help desk! |
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5 things you need to know about…
Software compliance
A little more knowledge may not get you invited to
lavish parties; it can go a long way in the
boardroom though! |
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Take a product test drive
30-day trial software or personal demo – you
choose!
There’s no better way to find out if our IT service
management solutions fit the bill: get your hands
dirty with a trial download or just sit back and
relax in the comfort of your office and we’ll demo
them to you! |
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Your chance to win a fantastic
iPod nano
All you have to do is make our editor laugh!
Heard the one about an end-user's 'broadbean'
connection going down? Tell us your funniest (and
cleanest) end-user or customer quote for your chance
to win a one of these neat little gizmos. |
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