Numara Software Managing Support, Delivering Service

 

regional offices

0800 195 2373

Achieve Service Control in Increasingly Complex Environments and Business Conditions
Numara FootPrints 8

 

Fully Adaptive, ITIL Approved Service Desk Technology

FootPrints Service Management Platform
IT Help Desk
IT Service Management
Consolidated Service Desk

Solution Templates...

Customer Service Management
Industry Service Management
Org Service Management
 

Help Desk

Numara FootPrints for Help Desk is a compelling solution for organisations with the following requirements:-

  • Multiple help desk within an organisation
  • Multi site help desk (Multiple Geographies / Locations)
  • An ITIL ‘ready’ platform for future growth plans

Our 100% web based architecture Numara FootPrints for Help Desk an ideal solution for business with a geographically dispersed help desk infrastructure. Also, the system can easily provide consolidated service desk functionality providing services such as HR/Payroll, Facilities and Customer Service as well as your IT help desk functionality on a single platform.

  • One administration point
  • One user interface
  • Consolidated reports
 

Beyond the productivity gains and cost savings, it was the flexibility of FootPrints which really convinced us. We have made FootPrints our strategic platform for all service desk processes.”

 Toshiba TEC

 

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I would have no problem recommending Numara FootPrints. It is extremely simple to use, very competitively priced and an incredibly powerful service management solution.”

 Ryanair

 

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